About

Hello! I am Promtucs Garnagee Jackson. An IT Specialist, Web Developer and Network Engineer by Profession.

I was born unto the union of Mr. and Mrs. Peter Zanga Jackson, Jr. in Montserrado County, Liberia. For more information about me, visit More Info!

Basic Information
Date of Birth:
October 3
Place of Birth:
Montserrado County, Liberia
Email:
promtucs.jackson@orange.com, promtucsjackson1998@gmail.com, jpromtucs@yahoo.com
Phone:
+231770025671 / +231555261158 / +918427163812
Address:
1501 Community, Johnsonville Old Field, Montserrado County, Liberia
Language:
English and French
Professional Skills
HTML
90%
CSS
80%
JavaScript
85%
Microsoft Word
90%
Bootstrap 3
70%
Microsoft Excel
80%
Typing
95%
Work Experiences

2019 - Present

Orange Liberia
NSS Engineer

Monitor various Orange Liberia 2G, 3G, 4G, LTE and TDD sites for any breakdowns through our EMS Servers in order for it to be resolve as soon as possible. Monitor the Network for efficient traffic flow. Monitor our Billing Servers (IN Platform) to make sure that it is not charging more than it should. I monitor IPs of our various ISP Customers to make sure that there is no packet loss in their IP. I also monitor various Services that are rendered to some customers to make sure that the services stay up. I monitor our MSC (Mobile Switching Center) and generate KPIs hourly in order to improve the availability of our Services rendered to customers..

July 7, 2019 - January 2, 2020

Orange Liberia
NSS Technician (Intern)

Monitor various Orange Liberia 2G, 3G, 4G, LTE and TDD sites for any breakdowns through our EMS Servers in order for it to be resolve as soon as possible. Monitor the Network for efficient traffic flow. Monitor our Billing Servers to make sure that it is not charging more than it should. I monitor IPs of our various ISP Customers to make sure that there is no packet loss in their IP. I also monitor various Services that are rendered to some customers to make sure that the services stay up. I monitor our MSC (Mobile Switching Center) and generate KPIs hourly in order to improve the availability of our Services rendered to customers..

2014 - 2019

Favored Innovation Business
Data Entry Clerk

Do speedy and accurate commercial typing at least 55 WPM, design invitations, wedding/program souvenirs, etc. Do some registrations online like WAEC, Facebook, Gmail, Yahoo mail etc. Troubleshoot the Internet for fast browsing possibility in order to satisfy the needs of our customers..

Educational Background

April 22, 2019 - Present

Web Development Certificate
Certificate in Web Development

Udemy Online Course

Building Professional Websites.

August 4-8, 2019

Certificate in WITBE Robot Web and Mobile Technologies Management Training
Certificate in WITBE Robot Web and Mobile Technologies Management Training

WITBE Quality of Experience

Creating value for Media customers. WITBE architecture principles: Maestro, Workbench, Robots, Portal. Developing and managing test cases on Mobile Applications & Media Players with WITBE Workbench. Developing Dashboards on Data lab & create value.

2015-2019

Bachelor of Science in Information Technology
Bachelor of Science in Information Technology

BlueCrest University College, Liberia

Bachelor of Science (B.Sc.) in Information Technology (IT) with emphasis in Network Engineering.

2017

Certificate in Java Programming
JAVA Programming Certificate

Solo Learn

Java Programming Basics like several Arithmetic and Logical Programming.

2012-2015

High School Diploma and WAEC Certificate
High School Diploma and WAEC Certificate

Sister Shirley Kolmer Memorial Catholic School

Learned a lot of Subjects which includes: Biology, Chemistry, Mathematics, Physics, Economics, Geography, History,

References
Contact Me
Feel free to contact me

Address:

1501 Community, Johnsonville Old Field, Montserrado County, Liberia

Phone:

+231770025671 / +231555261158 / +918427163812

Email:

promtucsjackson1998@gmail.com

jpromtucs@yahoo.com

promtucs.jackson@orange.com